This course is made up of 12 units of competency. This includes 6 core units to cover all the essentials and 6 elective units picked to give you the most desired skills in the market.
Core Units

Critical thinking is key to success in business and sets you up to tackle new problems when they come along. This unit will take you through the skills required to approach problems critically and take them in your stride

Working efficiently often requires the use of technology, this unit will teach you the value of common workplace technologies, including an understanding of the technology requirements for remote working.

Building and maintaining working relationships is a skill in itself. Often overlooked this unit will take you through the skills required to manage relationships right from establishing them, negotiating skills and maintaining networks.

This unit covers the skills and knowledge required to implement and monitor an organisation’s work health and safety (WHS) policies, procedures and programs. Making sure you stay in line with all legislation and regulations.

Communicating complex information clearly is hard. This unit will take you through how to plan, draft and finalise documents to make sure they get across the information they need to in a way that can be easily understood by different stakeholders.

Clear communication by supervisors is essential to creating effective teams. This unit covers the skills required for communication between supervisors and their teams to keep everything running smoothly and drive impact.

Emotional Intelligence in an undervalued skill in most workplaces. The value of self-awareness, self-management, social awareness and relationship management can have a drastic impact on the time autonomy of teams and individuals boosting efficiency in business.

Managing and prioritising tasks can help reduce stress and boost productivity at work. This course will give you the skills to review your work tasks, properly prioritise and effectively plan your work.

This unit focuses on how to implement operational plans. We will look at the different planning and monitoring skills and how to adjust requirements to assist in achieving your business objectives.

This unit covers how to plan, coordinate and review marketing activities. You will gain an understanding of general marketing principles and how they impact your business.

Here we will cover the skills and knowledge required to advise, implement and evaluate customer service strategies to improve your customer satisfaction.

This unit will require you to implement continuous improvement systems and processes within your organisation. This includes using systems and strategies to encourage your teams to participate in the process; monitoring and reviewing performance, and identifying opportunities for further. improvements.

Regular scheduled training sessions facilitated by highly qualified, professional trainers.

This delivery mode will also allow you to undertake self-directed learning activities in your workplace and receive support and feedback from your facilitator. Once you have had the opportunity to apply your learnings into the workplace, you will be required to undertake a final assessment workbook that incorporates a set of tasks for completion. These tasks may include written questions, projects, or simulated tasks.

Critical thinking is key to success in business and sets you up to tackle new problems when they come along. This unit will take you through

Similar to Face to Face, but in an online platform, we will have regular scheduled training sessions facilitated by highly qualified professional trainers covering.

This delivery mode will enable you to still have the benefit of a live class environment, and the ability to undertake self-directed learning activities into your workplace and receive support and feedback from your facilitator.

Once you have had the opportunity to apply your learnings into the workplace, you will be required to undertake a final assessment workbook that incorporates a set of tasks for completion. These tasks may include written questions, projects, and simulated tasks.

This option may suit individuals who can attend some but not all of the face-to-face sessions described above and are happy to do some of the course via distance.

This delivery mode will enable you to still have the benefit of a live class environment, and the ability to undertake self-directed learning activities into your workplace and receive support and feedback from your facilitator.

Once you have had the opportunity to apply your learnings into the workplace, you will be required to undertake a final assessment workbook that incorporates a set of tasks for completion. These tasks may include written questions, projects, and simulated tasks.
We want our courses to work for you. We have a range of delivery modes to allow you to learn in a way that suits your lifestyle, availability and preferred method of learning.

There are no entry requirements stated in the Training Package rules for BSB40120 Certificate IV in Business, however, participants must be at least 18 years of age.

In addition, participants will be required to undertake a Learning, Literacy and Numeracy Quiz upon enrolment. This course requires participants to be at a ACSF Level 4, and The Change Network may inform you that the course may not be suited to your needs after this quiz. The quiz covers the core skills of learning, reading, writing, oral communications, and numeracy.